Privacy Policy

Your information should help you manage your vehicles—not become another thing you have to worry about.

This Privacy Policy explains how MyGaragePilot collects, uses, stores, and shares information when you use our websites, applications, and related services.

In this policy, “MyGaragePilot,” “we,” “us,” and “our” refer to MyGaragePilot. “Services” refers to the MyGaragePilot website, application, and related features.

By using MyGaragePilot, you acknowledge the practices described in this policy.

1. Information you provide

Account information

When you create or manage an account, we may collect:

• Name
• Email address
• Password or authentication credentials
• Account preferences
• Organization or team membership
• Subscription and account status
• Communications with support

Passwords are stored using secure password-hashing practices rather than as readable text.

Vehicle information

You may provide information such as:

• Vehicle identification number
• Year, make, model, trim, and vehicle type
• License-plate information
• Odometer readings
• Vehicle photos
• Purchase or ownership information
• Maintenance schedules
• Service and repair history
• Fuel records
• Parts and inventory records
• Recall acknowledgments
• Notes and custom fields

Documents and images

You may upload:

• Service invoices
• Receipts
• Registration documents
• Warranty records
• Inspection reports
• Vehicle photographs
• Odometer, fuel-pump, or receipt photographs
• Other documents associated with a vehicle

Uploaded documents may contain personal information. Review documents before uploading them and redact information that MyGaragePilot does not need.

Payment information

If you purchase a paid plan, payment processing may be handled by a third-party payment provider.

MyGaragePilot may receive limited transaction information such as:

• Customer identifier
• Subscription status
• Plan
• Amount
• Payment status
• Billing dates
• Limited card details, such as brand and last four digits

MyGaragePilot should not receive or store your complete payment-card number when payment is processed by the payment provider.

Communications

We collect information you provide when you:

• Contact support
• Report a problem
• Submit feedback
• Respond to a survey
• Request a feature
• Make a privacy or data request

2. Information collected automatically

When you use the Services, we may automatically collect:

• IP address
• Browser and device type
• Operating system
• Pages or features used
• Access dates and times
• Referring pages
• Session and authentication information
• Application errors
• Security events
• Approximate location derived from an IP address
• Performance and diagnostic information

We may use cookies, local storage, session storage, or similar technologies to:

• Keep you signed in
• Protect your account
• Remember preferences
• Operate application features
• Understand usage
• Diagnose problems
• Prevent fraud or abuse

3. Information received from other sources

We may receive information from:

• Vehicle-information and VIN-decoding services
• Government or public recall databases
• Authentication providers
• Payment processors
• Email-delivery providers
• Hosting and infrastructure providers
• Analytics or error-monitoring services
• Other users who invite you to an organization or share a vehicle with you

Information received from another user may include your name, email address, assigned role, or access to a shared vehicle.

4. How we use information

We may use information to:

• Create and maintain accounts
• Provide the MyGaragePilot Services
• Store and organize vehicle records
• Calculate maintenance status and vehicle-health information
• Process photos, receipts, invoices, and documents
• Generate reminders and notifications
• Provide fuel-economy and ownership-cost information
• Look up vehicle specifications or recalls
• Support vehicle sharing and ownership transfer
• Process subscriptions and payments
• Respond to support requests
• Improve product functionality and usability
• Detect and prevent abuse, fraud, or unauthorized access
• Maintain security, backups, and operational reliability
• Comply with legal obligations
• Enforce our Terms of Service

5. Automated processing and artificial intelligence

Some MyGaragePilot features may use automated systems or artificial intelligence to:

• Extract information from images and documents
• Read odometer photographs
• Interpret fuel receipts
• Categorize service records
• Suggest maintenance information
• Summarize vehicle history
• Identify trends or possible issues

Automated output may be incomplete or incorrect.

You are responsible for reviewing extracted or generated information before relying on it. MyGaragePilot is not a substitute for inspection, diagnosis, maintenance, or advice from a qualified automotive professional.

Depending on the feature, submitted content may be transmitted to a service provider that processes the content on our behalf. We seek to limit transmitted information to what is reasonably necessary to provide the requested feature.

6. How we share information

We may share information with service providers that help us operate MyGaragePilot, including providers of:

• Cloud hosting
• Data storage and backups
• Email delivery
• Payment processing
• Authentication
• Artificial-intelligence processing
• Vehicle-data or recall lookup
• Error monitoring
• Security and fraud prevention
• Customer support

These providers may process information only as necessary to perform services for us, subject to their agreements and applicable law.

We may also share information:

At your direction

For example, when you:

• Invite someone to an organization
• Share a vehicle
• Transfer vehicle ownership
• Export information
• Connect an integration

To protect people and the Services

We may disclose information when reasonably necessary to:

• Investigate fraud or misuse
• Protect accounts
• Enforce agreements
• Address security threats
• Protect the rights, property, or safety of MyGaragePilot, its users, or others

For legal reasons

We may disclose information when required by:

• Law
• Regulation
• Court order
• Subpoena
• Government request
• Other valid legal process

In a business transaction

Information may be transferred in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of the business.

7. Sale and targeted advertising

MyGaragePilot does not sell personal information for money and does not use personal information for cross-context behavioral advertising.

8. Vehicle sharing and organizations

MyGaragePilot allows records to be shared with other people.

Depending on the role and configuration, organization members or vehicle viewers may be able to see:

• Vehicle identity
• Mileage
• Maintenance history
• Fuel records
• Documents
• Expenses
• Notes
• Health information
• Other vehicle-related records

Review roles and permissions before inviting another person or sharing a vehicle.

When access is revoked, the other person may retain information they previously exported, downloaded, copied, or received outside MyGaragePilot.

9. Data retention

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain your account
• Meet legal and financial obligations
• Resolve disputes
• Enforce agreements
• Prevent fraud or abuse
• Maintain backups and security records

Retention periods may vary by information type.

Deleted information may remain temporarily in backups or logs until those systems are rotated or deleted under normal retention procedures.

Some records may be retained after account deletion when required for legal, security, fraud-prevention, billing, or dispute-resolution purposes.

10. Data security

We use administrative, technical, and organizational safeguards intended to protect information against unauthorized access, loss, misuse, or alteration.

No internet service or storage system can guarantee absolute security.

You are responsible for:

• Protecting your password
• Using a unique password
• Securing your devices
• Signing out of shared devices
• Keeping account contact information current
• Promptly reporting suspected unauthorized access

Contact [email protected] if you believe your account or information may have been compromised.

11. Your choices and rights

Depending on where you live and whether applicable law covers MyGaragePilot, you may have rights to:

• Access personal information
• Correct inaccurate information
• Delete personal information
• Obtain a portable copy
• Opt out of certain processing
• Withdraw consent
• Appeal a denied request

You may be able to manage some information directly through your account.

To submit a request, contact us using the contact form (select “Privacy or data request”) or email [email protected].

We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.

We will not discriminate against you for exercising an applicable privacy right.

12. Email and notification choices

Some communications are necessary to operate the Services, including:

• Account verification
• Password resets
• Security notices
• Team or vehicle invitations
• Billing notices
• Material service changes

You may not be able to opt out of required transactional communications while maintaining an active account.

You may manage optional reminders and notification preferences through your account when those controls are available.

13. Children's privacy

MyGaragePilot is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information, contact [email protected].

14. International use

MyGaragePilot is operated from the United States.

If you access the Services from another country, information may be processed or stored in the United States or other countries where our service providers operate.

Those countries may have data-protection laws different from the laws where you live.

15. Third-party services and links

The Services may link to or use third-party services.

Their privacy practices are governed by their own policies. MyGaragePilot is not responsible for the privacy or security practices of an independent third party.

Review third-party terms and policies before providing information to them.

16. Changes to this policy

We may update this Privacy Policy as the Services, technology, or legal requirements change.

When changes are material, we may provide notice through:

• The Services
• Email
• An account notification
• Another reasonable method

The date at the top shows when this policy was last updated.

17. Contact us

Questions or requests about this Privacy Policy may be sent to:

MyGaragePilot
[email protected]
Contact form